FAQ
Frequently Asked Questions
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Frequently Asked Questions
Halijah Funeral Service FAQs
Adult Muslim Funeral
What is included in the Adult Muslim Funeral Package?
The Adult Muslim Funeral Package includes essential funeral equipment and perkakas jenazah, towels and batik cloth, hearse van service, certified Imam and Jurumandi support, 24-hour retrieval of the jenazah from hospital, home or hospice, cold refreshments at the cemetery, and umbrellas at the cemetery.
Additional fees such as the NEA burial permit, family transport, doctor certification, Tahlil, and food catering are arranged separately if required.
How much does an adult Muslim funeral cost in Singapore?
The Adult Muslim Funeral Package by Halijah Funeral Services starts from S$1,535.
The NEA burial permit fee, additional family transport, 24-hour doctor certification, Tahlil after burial, and food catering are not included in the package and will be quoted or confirmed separately based on your family’s needs.
What should we do first when an adult loved one passes away?
Call or WhatsApp Halijah Funeral Services at +65 8126 2216.
Our team will ask where the passing happened, guide your family on death certification and required documents, and begin coordinating the funeral arrangements, including jenazah preparation, transport, prayer coordination and burial support.
Does Halijah Funeral Services provide Muslim casket services in Singapore?
Yes. Halijah Funeral Services provides Muslim casket services in Singapore, including adult Muslim funeral arrangements, jenazah preparation, hearse van service, funeral prayer coordination, documentation guidance and burial arrangements handled according to Islamic rites.
Can HFS arrange doctor certification for a home death?
Yes. If the passing happened at home and the deceased has a known medical history, HFS can help arrange 24-hour doctor certification.
Once the Certificate of Cause of Death is issued, the next-of-kin can download the death certificate through the MyLegacy portal, and HFS can proceed with the funeral arrangements.
International Repatriation
What is international repatriation?
International repatriation is the process of transporting a deceased person across national borders.
In Singapore, this may involve funeral preparation, embalming, coffin sealing, documentation, airline cargo coordination, land transport arrangements and compliance with the receiving country’s requirements.
How do I repatriate the body of a foreign worker or expat from Singapore to their home country?
Repatriating a deceased loved one or employee out of Singapore involves an intricate multi-agency process.
We can handle the entire end-to-end logistics: securing the Certificate of Cause of Death (CCOD), obtaining a cancellation of the Work Permit/S-Pass/EP via the Ministry of Manpower (MOM), securing an NEA Export Permit, arranging embalming for international transit, and booking the specialised air freight via Changi Airfreight Centre.
What documents are required to send a deceased body out of Singapore?
To clear Singapore customs and secure airline booking, the following statutory documents must be prepared:
- Original Death Certificate or CCOD issued by a Singapore hospital or HSA Mortuary.
- Embalming Certificate and Sealing Certificate (verifying a hermetically sealed zinc-lined coffin).
- NEA Export Permit (CoF).
- The deceased’s original Passport and valid Singapore visa/pass.
- Consular Clearance or a “No Objection Certificate” (NOC) from the destination country’s Embassy or High Commission in Singapore.
What should I do if a Singaporean citizen passes away abroad?
If a Singaporean relative passes away overseas, notify the nearest Singapore Overseas Mission (Embassy, High Commission, or Consulate) and contact us immediately. We will coordinate directly with the foreign undertaker on the ground to manage local death registration, secure an NEA Import Permit via the Port Health Office, and clear the jenazah or casket seamlessly through Changi Airport Cargo upon arrival.
Can a Singaporean who passed away overseas be buried at Choa Chu Kang Cemetery immediately?
Yes, but an NEA Import Permit must be digitally cleared through the Corppass/TradeNet system before the aircraft lands.
Once the casket clears Changi Airport Cargo, our hearse can transport the deceased directly to a mosque or home for ritual washing (Ghusl) and shrouding (Kafan), and proceed directly to the Choa Chu Kang Muslim Cemetery (Pusara Aman) for immediate burial rites.
How much do repatriation services cost in Singapore?
The cost of repatriation services in Singapore depends on the requirements of each case. HFS will provide an accurate quotation after understanding the destination, transport method, selected package and family needs.
Repatriation costs may depend on:
- Air freight or airway bill charges
- Land transport and destination-side charges
- Weight of the deceased including coffin
- Destination country or receiving location
- Import or export requirements
- Airline cargo, sea or land transport requirements
- Documentation and permit requirements
- Embassy or consular requirements
- Selected repatriation package
- Whether visitation or family participation is required
- Whether private jet arrangements are requested
Contact us for an accurate quotation based on your situation.
Is embalming required for international repatriation?
Embalming is often required for international repatriation by airlines, health authorities or destination countries. Halijah Funeral Services will advise based on the airline, route and destination requirements and coordinate embalming where required.
How quickly should we contact Halijah Funeral Services for international repatriation?
Families, employers or agencies should contact us as soon as possible. International repatriation involves documentation, transport arrangements, embalming, coffin sealing and destination requirements, so early coordination helps reduce delays.
Can you repatriate a deceased person who passed away from an infectious disease or COVID-19 out of Singapore?
Yes, but it is strictly regulated. Our handling staff are certified in the Basic Infection Control Course (BICC) by the National Centre for Infectious Diseases (NCID) and registered with the National Environment Agency (NEA).
Furthermore, international air transit for infectious cases is subject to strict International Air Transport Association (IATA) guidelines and specific destination country import laws. We manage all specialised biohazard containment, double-bagging, and hermetic sealing required for these sensitive transfers.
Contact us for more details.
Child, Infant & Foetus Funeral
Is a Muslim baby or child given the same funeral rites as an adult?
Generally yes. A Muslim child who is born alive (even briefly) and then passes away is washed (ghusl), shrouded (kafan), prayed over (solat jenazah) and buried, similar to an adult, according to Islamic rulings followed in Singapore.
What happens in the case of miscarriage or stillbirth?
If the foetus has reached a certain stage of development, Islamic practice is to wash, wrap and bury it respectfully in a Muslim cemetery. In some cases, a funeral prayer may not be required, depending on gestational age and whether there were signs of life. In Singapore, selected mosques and Muslim funeral organisations work together to ensure foetuses and surgial remains are properly buried rather than discarded.
What documents are needed for a Muslim child, infant or foetus's funeral?
For a baby or child, families usually need the death certificate (and NRIC/passport details) before burial arrangements can proceed. For miscarriages or stillbirths in hospitals, staff typically issue the relevant medical documentation. We can advise you on the process.
How much does a child's or a foetus's funeral cost in Singapore?
HFS offers a child or toddler funeral package for ages 2 to 10 from S$900, and a foetus or stillborn funeral package from S$480. These prices are for van-only service and do not include separate fees such as the NEA burial permit, additional family transport, doctor certification, Tahlil, or food catering.
What is included in the child or toddler funeral package?
The child or toddler funeral package includes complete funeral equipment and items, towels and batik cloth, hearse van, certified Imam and Jurumandi, 24-hour retrieval of the jenazah from hospital, home or hospice, cold refreshments at the cemetery, and umbrellas at the cemetery.
What is included in the foetus or stillborn funeral package?
The foetus or stillborn funeral package includes complete funeral equipment and items, towels and batik cloth, hearse van, certified Imam and Jurumandi, 24-hour retrieval of the jenazah from the hospital, home or hospice, cold refreshments at the cemetery, and umbrellas at the cemetery.
Can HFS help if we are unsure what to do first?
Yes. If your family is unsure what to do after the loss of a child, infant, foetus or stillborn baby, call or WhatsApp HFS at +65 8126 2216. We will listen carefully, understand your situation, and guide your family on the next steps with sensitivity and care.
Are there costs if the family cannot afford a funeral for our child, infant or foetus?
Halijah Funeral Services offers pro-bono services to families who cannot afford a funeral for their loved one, including for children, infants and foetuses. We believe that every family deserves access to a proper, dignified Muslim funeral, regardless of financial circumstance. Call or WhatsApp us at +65 8126 2216.
Manpower Support
What is funeral manpower support?
Funeral manpower support refers to additional trained personnel who assist with the physical and logistical needs of a funeral. For Muslim funerals, this may include support with respectful jenazah movement, coordination between locations, on-ground assistance at the home, mosque or cemetery, and helping families manage practical arrangements during a short funeral timeline.
When would a family need additional manpower for a Muslim funeral?
A family may need additional manpower when there are not enough relatives available to assist physically, when next-of-kin are elderly or overseas, when the funeral involves movement from a high-rise home or tight space, or when the family needs help coordinating arrangements within a short timeframe. This support can help reduce the practical burden on families during an already difficult moment.
Can Halijah Funeral Services provide manpower to help carry the jenazah?
Yes, Halijah Funeral Services can provide manpower support to assist with respectful jenazah movement and carrying, subject to team availability and the requirements of the case. We have more than 20 years of experience and on-ground coordination at locations such as homes, hospitals, mosques and cemeteries.
Is manpower support available for every funeral?
Manpower support is subject to availability and the needs of each case. Families are encouraged to contact HFS as early as possible so our team can understand the situation and advise what manpower or logistical support can be arranged.
Can HFS help with funeral logistics at home, mosque, and cemetery?
Yes. HFS can assist with funeral logistics across different locations, including the home, mosque, hospital, hospice and cemetery. This may include coordinating movement, timing, on-ground arrangements and additional manpower where required, so the funeral can proceed more smoothly and respectfully.
Pro Bono Support
What is pro-bono funeral support?
Pro-bono funeral support refers to selected funeral assistance for families who may not be able to manage the cost of a Muslim funeral in Singapore. It is assessed on a case-by-case basis and is subject to availability, urgency, and the family’s circumstances.
How long does it take to get emergency financial approval for a Muslim burial in Singapore?
Because Islamic rites require burial as soon as possible (ideally within 24 hours), private pro bono providers like us can perform rapid, compassionate internal assessments within hours of contact. Formal government assistance (like MSF ComCare funeral grants) can take days to process, which is why emergency pro bono support is vital to bridge the immediate gap.
What are the criteria to qualify for a pro bono Muslim funeral package?
Pro bono support is strictly reserved for families facing severe financial distress, subject to assessment and resource availability. Key indicators include families residing in highly subsidised HDB rental flats, households with no active income earners, cases referred by medical social workers, or families currently receiving ComCare/MSF public assistance.
How does HFS assess pro-bono cases?
HFS considers each case based on the family’s situation, urgency, financial difficulty, and available support resources. The team may ask for basic details to understand the circumstances before advising on the next step.
What should I do if my family cannot afford a Muslim funeral?
Can I sponsor or donate to Halijah Funeral Services’ pro-bono support funds?
Yes, members of the public can contribute to our pro-bono support funds. Your contributions will be valuable for our Muslim community in need of financial assistance for funeral preparations. Contact us for more information.
Infectious Disease Cases
Can Halijah Funeral Services handle infectious disease funeral cases?
Yes, we can handle infectious disease Muslim funeral cases in Singapore. Our team is trained and equipped with the required protective equipment, containment materials, and handling procedures to manage the jenazah safely and respectfully.
Will my loved one still receive Islamic funeral rites if they passed away from an infectious disease?
Yes, we will do our best to ensure the deceased receives appropriate Islamic funeral rites, including kafan and Solat Jenazah, while observing the required safety precautions. If standard washing is not possible due to safety requirements, alternative guided arrangements may be considered where applicable.
Can Halijah Funeral Services handle burned or decomposed bodies?
Yes, we can assist with burned, fragile, or decomposed bodies. These cases may require additional containment materials, careful movement, odour control, leakage prevention, and urgent coordination.
How much does infectious disease or complex case handling cost?
Our infectious disease or complex case handling costs between S$400 to S$800, depending on the case complexity, required materials, protective equipment, body condition, and handling requirements. Halijah Funeral Services will explain the applicable cost before proceeding.
What materials are used for infectious disease or complex cases?
Depending on the situation, HFS may use plastic protection for kafan, hermetically sealed body bags, complete PPE for staff or helpers, and other containment materials required for safe handling. A coffin may also be provided if needed.
Should we call Halijah Funeral Services immediately for an infectious disease or complex case?
Yes. Families should contact us as soon as possible so our team can understand the situation, advise the required handling, and coordinate with the hospital, mortuary, or relevant parties where needed.
Placenta Burial & Surgical Remains
What is placenta burial in Islam?
Placenta burial in Islam refers to the respectful handling and burial of the placenta after childbirth. Many Muslim families choose to wash, wrap and bury the placenta, also known as uri, in a clean and dignified manner.
How much does placenta burial cost in Singapore?
Halijah Funeral Services charges S$250 for placenta burial in Singapore. The package includes complete funeral equipment and items, collection from hospital or home, certified staff to perform washing, and respectful wrapping and burial arrangement.
Does placenta burial require an NEA burial permit?
No. Placenta burial does not require an NEA burial permit. However, endorsement by the NEA office may be required during staffed hours. We can advise your family on what is needed based on your situation.
Can Halijah Funeral Services collect the placenta from the hospital or home?
Yes, we can assist with placenta collection from the hospital or home, depending on the situation and release requirements. Families are encouraged to contact us early so our team can advise on the next step.
What is surgical remains burial?
Surgical remains burial refers to the respectful handling and burial of body parts or tissue removed during a medical procedure, such as an amputated limb. HFS can assist with collection, washing, wrapping, transport and burial arrangements for Muslim families in Singapore.
How much does surgical remains burial cost?
We charge S$400 for surgical remains burial. The package includes complete funeral equipment and items, collection from hospital or home, certified staff to perform washing, and respectful wrapping and burial arrangement. The NEA burial permit fee of S$140 is not included and is arranged separately.
Tahlil and Yasin Reciters
On which days should a family hold a Tahlil Arwah gathering for a deceased relative?
Muslim families in Singapore hold commemorative Tahlil gatherings at specific emotional milestones following a bereavement. It is customary to host a session on the 3rd, 7th, 40th, and 100th day after the burial.
Families also frequently request these services for annual death anniversaries (Haul) or as part of a continuous act of ongoing good deeds (Sadaqah Jariyah) on behalf of the deceased.
How much does Tahlil and Yasin recitation cost?
Our Tahlil and Yasin recitation service costs S$150. The service includes a qualified in-house Ustaz to conduct the recitation and prayer for the deceased.
When can Tahlil and Yasin be arranged?
Tahlil and Yasin may be arranged after burial, during the mourning period, or when family members and friends gather to pray for the deceased.
Is this service only available for HFS funeral clients?
Tahlil and Yasin recitation is part of HFS’s one-stop funeral support but it may also be arranged for families who need after-burial religious assistance. Contact us directly to check availability.
After Service Solutions
Are after-service solutions provided directly by Halijah Funeral Services?
Some after-service solutions may be coordinated by us, while others are provided through trusted external partners. We will guide families on what support is available and whether the service is partner-led.
Can Halijah Funeral Services help with Fidyah calculation?
We can help connect families with advisory support for Fidyah calculation where needed. The exact guidance may depend on the deceased’s situation and the family’s religious considerations.
Can Halijah Funeral Services help arrange a Muslim grave monument?
Yes, Halijah Funeral Services can guide families on grave monument arrangements and connect them with trusted partners who provide Muslim grave monument services in Singapore. Pricing, timing, and requirements may vary.
Can Halijah Funeral Services help with Wasiat, estate planning or LPA advisory?
Not directly. We can connect families with trusted advisory partners, including Wiqayah SG, for Wasiat planning, estate planning, and Lasting Power of Attorney advisory.
Can Halijah Funeral Services help coordinate food catering after a funeral?
Halijah Funeral Services may assist with food catering coordination through trusted external partners, subject to availability, timing, location and separate charges.
Is 24-hour doctor verification an after-service solution?
No. 24-hour doctor verification is usually needed before funeral arrangements proceed, especially when death occurs at home. We can still guide families on what to do if doctor certification or verification is required.